Account Management Specialist at Sabre Central & West Africa

Sabre Central & West Africa is a travel technology firm located in Lagos, Nigeria, and is a subsidiary of Sabre Corporation, the world’s largest provider of travel technology. Sabre Travel Network is a global B2B marketplace, connecting travel suppliers and customers all over the world. Airlines, hotels, tour operators, train carriers, car rental firms, and cruise lines from all over the world, including the West African subcontinent, are part of our market. We provide data-rich solutions that assist providers and buyers in the travel sector to optimise their operations, client shopping, and booking patterns.

Title: Account Management Specialist

Location: Lagos

Employment Type: Full-time

Role Description

• This is a full-time on-site role for an Account Management Specialist in our Lagos office.
• The Account Management Specialist will be responsible for providing customer service and support to clients, managing and growing customer accounts, ensuring customer satisfaction, and acting as a liaison between clients and internal teams.
• The Account Management Specialist will also be responsible for analyzing data and identifying opportunities for growth and improvement.

Qualifications

• Bachelor’s Degree in Business Administration, Marketing, Communications, or a relevant field
• Experience in the travel industry or with a technology company is preferred
• Experienced in the use of any GDS
• Vast experience in booking and reservation via the GDS
• Analytical skills and the ability to interpret data to identify opportunities for growth and improvement
• Customer satisfaction and account management skills to develop and maintain strong customer relationships and grow customer accounts
• Excellent communication and customer service skills to act as a liaison between clients and internal teams, and to resolve customer issues
• Fluency in English and knowledge of other local languages is a plus.

Deadline: 17th November, 2023.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.