Administrative/Digital Marketing Specialist at Clenn and Peak Consultancy Limited

Clenn and Peak Consultancy Limited is an Urology and Nephrology Private Specialist Hospital. We are dedicated to providing excellent patient care and investing in cutting-edge medical technology.

Title: Administrative/Digital Marketing Specialist

Location: Rivers

Job Description

• Process and manage student application forms, ensuring accuracy and compliance with application criteria.
• Monitor, record, and report the status of each application, ensuring timely updates to relevant stakeholders.
• Actively participate and drive student recruitment, ensuring adherence to application and enrolment processes at partner universities.
• Set up, optimize, and handle daily operations of the company’s social media profiles.
• Develop and implement strategies to promote key universities and courses, ensuring engaging and accurate content production.
• Ensure seamless functionality and up-to-date content on the website, performing regular updates and optimizations.
• Manage online inquiries, ensuring timely and appropriate responses while maintaining a customer-friendly approach.
• Identify, research, and reach out to potential partners, aiming to build mutually beneficial collaborations.
• Maintain on-going relationships and manage correspondence with current partners.
• Manage customer inquiries, complaints, and feedback via email, ensuring prompt, concise, and customer-oriented responses.
• Organize and maintain email follow-up schedules to ensure continual engagement with inquiries and leads.
• Proactively chase up and manage invoices from partners, ensuring timely receipt and accurate record-keeping.
• Travel within and outside Nigeria for partner meetings, events, or other activities that promote the company’s interests, and objectives.

Educational Requirements

• Bachelor’s Degree in Business Administration, Management, Marketing, or a related field is preferred.
• Relevant experience in similar roles may be considered in lieu of educational qualifications.

Requirements / Qualifications:

• Proven experience in administrative roles, with a strong emphasis on managing processes and data accuracy.
• Ability to organize, prioritize, and manage tasks efficiently.
• Strong understanding of social media platforms and strategies for increasing engagement and visibility.
• Experience in creating engaging content across various social media channels.
• Basic knowledge of website building and maintenance (knowledge of platforms like WordPress, Wix, or similar) and ability to respond to web-based inquiries with diligence and tact.
• Strong negotiation and interpersonal skills.
• Excellent communication skills, both written and verbal, with a customer-centric approach.
• Ability to manage customer expectations and ensure a high level of satisfaction.
• Competence in using CRM software for managing customer and partner interactions and basic understanding of recruitment and application processes.

Remuneration

• Competitive + commission for each student successfully recruited and enrolled into one of our partner universities.

Deadline: 30th November, 2023.

How to Apply: Interested and qualified candidates should send their Applications / CV to: [email protected] using the job title as the subject of the email.