Administrative Officer at Renatachef Nigeria

Renatachef Nigeria is a leading catering, hospitality consulting, and chef rental agency in Nigeria. Company provides private chef service to customers across Nigeria.

Job Title: Administrative Officer

Location: Lekki Phase 1, Lagos

Employment Type: Full-time

Responsibilities

• Provide quick and accurate answers to customer enquiries on whatsapp, instagram, calls and sms in a friendly and professional manner.
• Receive and process orders from customers
• Resolve customer complaints ensuring customer satisfaction.
• Prepare error free sales invoice to be sent to customers.
• Be very conversant with all service and process of the company to be better equipped to provide support to customers’ enquiries and complaints.
• Work closely with team to ensure seamless operation including weekends.
• Post service and product information on whatsapp status.

Qualification and Experiences

• B.Sc in Mass Communication or Social Science or Hospitality related degree.Minimum of 2:1.
• At least 5 years work experience in a well structured hospitality or food service company.
• Experience in an administrative, customer service or social media manager role is a must.

Skills:

• Excellent communication: listening, written and verbal
• Strong initiative and analytical mind
• Excellent organizational and time management skills
• Willing to learn fast
• Strong initiative and ability to work efficiently under severe pressure
• Proven problem solving skills.

Salary

• N180,000 Monthly plus very attractive perks.

Application Closing Date
20th February, 2025.

How to Apply: Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the email.

Note

• All the skills stated above will be adequately tested at the interview
• Please state clearly in your letter how you have improved customer service and administrative processes in your previous roles.