Company Info
Large organization
200 + Employees
Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities
Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.
Job Title: Administrative Officer (RFC Akowonjo)
Location: Lagos
Employment Type: Full-time
Description
- The administrative assistant will serve as a friendly face for a clinic that strives to treat every patient as a VIP.
- The successful candidate will be friendly, engaging, and helpful with strong communication skills.
Responsibilities
- Schedule clients and patients for appointments, health education sessions and on-site events while demonstrating politeness, courtesy, and professionalism.
- Triage patients in need of medical assistance and alert medical staff
- Organize transportation as needed by the medical and non-medical team.
- Use computer systems to accurately, document, locate, modify, and retrieve data which includes patient data, claims, invoices and stock keeping etc
- Receive and respond to routine and urgent requests for assistance from and for patients, families, staff, and others via tickets, phone, SMS, social media, and emails
- Maintain key organizational documents in soft and hard copies immaculately in adherence with filing systems
- Demonstrate effective telephone and email communication techniques/etiquette
- Document and invoice customers as applicable and follow up on payments and manage petty cash records transparently
- Securely and confidentially collect, retrieve and share patient records and enter data for medical or administrative reporting.
Requirements
- Minimum of BSc / HND in a related field
- Similar experience in a role related to front desk work, customer service and administrative skills particularly in a healthcare field is a plus
- Computer skills and ability to navigate Microsoft Office tools including Word, Excel and Outlook
- Excellent problem solving, conflict resolution, and customer service skills
- Excellent verbal and written communication skills
- Highly organized, detail-oriented, self-directed, and goal-driven
- Experience with bookkeeping and basic accounting processes is a plus.
- Comfortable working 8am-8pm shift on week days and on weekends when on shift.
Benefits
At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:
- Competitive Salary and Benefits
- We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
- Premium Health Insurance
- Comprehensive health coverage for you and your family, because your well-being comes first.
- Unlimited Leave
- Take the time you need when you need it—no limits, no questions.
- Meaningful Impact
- Play a key role in transforming customer experiences and shaping healthcare innovation.
- Collaborative Work Culture
- Join a supportive, inclusive, and team-focused environment that celebrates diversity.
- Growth Opportunities
- Access tools, mentorship, and resources to elevate your skills and career.
- Learning & Development Allowance
- We provide an allowance to support your ongoing professional growth and skill enhancement.
- This is more than a job—it’s a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.
Application Closing Date
Not Specified.
How to Apply: Interested and qualified candidates should Click here to apply online