Company Info
Large organization
200 + Employees
Stanbic IBTC Bank
Stanbic IBTC Bank is a major African banking firm with a global concentration on emerging countries. It has been a cornerstone of South Africa’s financial system for 150 years and currently encompasses 16 African countries.
1). Engineer, Front End
Location: Lagos
Job Description
To design, code, test, debug and correct programs in development environments. May also provide support and maintenance of computer systems. Works within a strict framework of programming standards under supervision of senior technical resources.
Qualifications
- First degree in Information Technology or any related field
- 1-2 Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions
- Total years of experience required- 3 years
Additional Information
Behavioral Competencies
- Adopting Practical Approaches
- Articulating Information
- Checking Details
- Developing Expertise
- Documenting Facts
Technical Competencies
- Agile Development
- Development
- Documenting
- IT Applications
- Use of Build and Test Automation
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2). Banker, Entrenchment
Location: Ilupeju, Lagos
Employment Type: Full-time
Job Description
- To Improve customer perception of the bank’s services by proactively engaging customers via the telephone (outbound) to understand their individual needs and position a solution (product).
- Cross sell the bank’s products and services to both existing and new customers (onboarding).
- To effectively support and deliver excellent service to Personal clients and manage client attrition rate to bring down dormancy rate to the required budget, drive client engagement and channel adoption, engage clients to drive awareness of our Customer Value
- Proposition to drive customer entrenchment.
Qualifications
- Minimum of First Degree
- 1-2 yearsin depth knowledge of the personal clients and their Financial needs and expectations.
- Knowledgeable in the area of cross sell , customer centric and service oriented to deliver excellent and consistent service to clients.
Behavioural Competencies:
- Convincing People
- Providing Insights
- Generating Ideas
- Making Decisions.
Technical Competencies:
- Customer Understanding
- Product Related Systems
- Product Knowledge.
Application Closing Date
Not Specified.
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3). Team Lead, Entrenchment
Location: Ilupeju, Lagos
Employment Type: Full-time
Job Description
- Supervise the entrenchment officers to ensure cross sell the Bank’s Product and Lead a team of outbound agents to onboard new customers using the entrenchment model, to reactivate dormant and inactive accounts, cross sell the bank’s products and services to existing and new customers.
Qualifications
- Minimum of First Degree
- 4 years experience of which 3 years should be in the banking industry.
Behavioural Competency:
- Generating Ideas
- Making Decisions
- Providing Insights.
Technical Competencies:
- Product Knowledge
- Customer Understanding
- Product Related Systems.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should use the links below to apply: