Call Center Agent at Berylspring Limited

Berylspring Limited is a Fintech firm that offers consumers rapid loans through an online approach.

Title: Call Center Agent

Location: Ikeja, Lagos

Employment Type: Full-time

Responsibilities

• Manages recovery of overdue loan.
• Contacting customers daily/weekly and informing them of their overdue loans.
• Following up with customers daily/weekly on previous payment redemption date
• Advising customers on the best payment options and negotiating suitable payment plans.
• Reporting accurate customers feedback daily/weekly.
• Applicants can work from home after 2 weeks of good performance.

Requirements

• Candidates should possess an OND / HND / B.Sc qualification with 0 – 2 years work experience.
• Previous experience in tele-collections or Customer Service will be an added advantage
• Strong Written, Communication and Negotiation Skills.
• Agile, Teachable and willing to learn.
• Ability to collaborate with a team in a fast-paced environment.
• Attention to detail and strong Listening skills.
• Persuasive, sales / marketing and analytical skills will bean added advantage.
• Must have Android Phone.

Salary

• N50,000 – N75,000 / Month.

Deadline: 30th November, 2023.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.