Call Center Agent (Hausa) at Great Brands Nigeria Limited

Great Brands Nigeria Limited is a World-Class, People Orientated, Performance Driven, Sales and Distribution Company. We are the leading consumer goods distribution company in Nigeria with over 35 years of experience. We aim to achieve dominant market leadership positions for premier FMCG producers by combining quality production and brand value with expert distribution.

Job Title: Call Center Agent (Hausa)

Locations: Ajah, Badore, Sangotedo, & Lekki, Lagos

Job Responsibilities

• Providing introductory information to prospective and new customers
• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
• Letting patrons know about additional products or services that might benefit them
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns, when necessary
• Troubleshooting common issues with products or services
• Working with a team ofCSRsand other departments to find appropriate solutions to problems.

Salary

• N100,000 monthly.

Application Closing Date
4th April, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.