Company Info
Martens Globals Synergy is a consulting company that offers a wide range of services to businesses.
Martens Globals Synergy is a consulting company that offers a wide range of services to businesses.
Job Title: Client Advisor – Graduate Trainee
Location: Abuja (FCT)
Employment Type: Full-time
Position Summary
- We are seeking a smart, articulate, and highly professional Client Advisor for our Abuja branch.
- This is a graduate trainee position designed for a driven individual eager to learn, grow, and thrive in the luxury retail finance space.
- The ideal candidate will serve as the first point of contact for clients, offering exceptional service while maintaining the brand’s tone of elegance, precision, and discretion.
Key Responsibilities
- Welcome and attend to walk-in and online clients in a polished, professional manner.
- Assist clients in the evaluation and pawning process of luxury items.
- Provide accurate information about loan terms, interest rates, and repayment schedules.
- Maintain strong product knowledge across luxury categories and services offered.
- Uphold confidentiality and client trust at all times
- Maintain detailed and accurate records of client interactions and transactions.
- Follow up with clients regarding renewals, redemptions, and due payments.
- Support operational tasks as assigned, including customer onboarding and administrative documentation.
- Contribute to a luxury client experience aligned with the brand’s standards.
- Collaborate with team members to meet individual and branch performance targets.
Requirements
- A minimum of a Bachelor’s Degree in any field.
- Must reside in Abuja.
- Must be able to speak and understand Hausa fluently.
- Strong communication and interpersonal skills.
- High emotional intelligence and client service orientation.
- Tech-savvy, with working knowledge of digital tools and CRM systems.
- Attention to detail and ability to maintain confidentiality.
- Willingness to learn and adapt in a fast-paced environment.
- Professional appearance and a polished demeanor.
- Previous experience in luxury retail, customer service, banking, or similar fields (an added advantage, but not mandatory).
What We Offer
- Structured graduate trainee onboarding and hands-on training.
- Opportunity to grow within a prestigious luxury finance brand.
- Competitive compensation and bonus potential.
- A dynamic, respectful, and growth-driven work environment.
Application Closing Date
30th June, 2025.
How to Apply: Interested and qualified candidates should send their updated CV/Resume and a full professional picture to: [email protected] using the Job Title as the subject of the email.
Note: The ideal candidate must reside in Abuja and be fluent in Hausa (speaking and understanding).