Client Relations Officer at Soteria Eye Clinic

Soteria Eye Clinic is a private organization that has been incorporated in Nigeria as a limited liability company with the goal of providing our local community and surroundings with comprehensive, top-notch eye care services that are high quality, reasonable, and accessible. Our mission is to “Improve Lives through Affordable Quality Eye Care” by developing and providing first-rate comprehensive eye care services to ALL.

Title: Client Relations Officer

Location: Akwa Ibom

Employment Type: Full-time

Job Description

• This individual will be responsible for interacting with customers and providing them with information in response to their inquiries about our products and services.
• The ideal candidate should be passionate about building sustainable business relationships and providing outstanding customer service to customers.

Responsibilities

• Welcome patients and clients into the clinic, ensuring to capture and register their details.
• Enlighten patients about our free eye check-ups and persuade them to come to have their eyes checked.
• Attain daily client goals established by the management team while complying with company and local policies and procedures.
• Resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations.
• Follow up on patients who have finished test procedures and ensure they see an optometrist.
• Respond promptly to customer inquiries.

Requirements

• Highly motivated and result-driven
• Excellent communication and interpersonal skills.
• Outstanding sales and customer service skills.
• Organized with close attention to detail.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.