Client Relationship Manager at IT Horizons Limited

IT Horizons Limited is a company with diverse talents and skills on existing, recent and upcoming technologies worldwide. We are a team of young, vibrant, ambitious but experienced professionals who deal with everything relating to technologies especially information communication technologies (ICT). In addition, we have the ability to update with latest trends.

Job Title: Client Relationship Manager

Location: Lagos

Employment Type: Full-time

Responsibilities

• Directing strategy towards the profitable growth and operation of the company.
• Represents the company externally to enhance and strengthen the company’s profile and optimizes all business development opportunities.
• Maintains a good level of understanding and knowledge of the Company’s products and services, ensuring that customer queries can be captured and dealt with accurately and appropriately.
• Ensures that all commercial activities meet or improve on budget, cost, volume and efficiency targets (Key Performance Indicators (Key Performance Indicators)) in line with business objectives.
• Achieve arowun and nit sares taraets bysuccessfully meeting set targets.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Work with the Head of Sales & Marketing to ensure consistent lead generation.
• Support the Head of Sales & Marketing in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommendingreports anu realisa lorecasts lu your line manager
• Collaborate with Technical team on sales technology initiatives.
• Ensure correct usage of CRM and other sales applications.
• Train and ensure adherence to sales process.
• Contributes to team effort by accomplishing related results as needed
• Ensure that all sales representative activities are in accordance with the guidelines of the Company’s Code of Conduct.
• Accomplishes marketing and organization mission by completing related results as needed.
• Protects organization’s value by keeping information confidential.

Requirements

• University Degree in a relevant discipline.
• Master’s degree from a recognized University will be an advantage.
• Membership of professional management associations will be an added advantage
• Minimum of 5 years work experience in ICT/Telecoms or related industry,
• Microsoft Office Specialist: Expert.

Application Closing Date
18th March, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.