Client Relationship Manager at Sodium Group

Sodium Group is recruiting suitably qualified candidates to fill the position below:

Job Title: Client Relationship Manager

Location: Ikeja, Lagos

Employment Type: Full-time

Job Brief

• As a Client Relations Manager for Sodium Brand Solutions, you’d be the primary point of contact for assigned clients, understanding their needs and objectives, and ensuring successful delivery of branding and activation campaigns, while building and maintaining strong client relationships.

Responsibilities

• Develop and maintain strong relationships with clients.
• Develop communication strategy documents for activation campaigns.
• Act as the main point of contact for client inquiries, requests, and feedback.
• Understand clients’ objectives and collaborate with the marketing team to develop and implement effective marketing strategies.
• Develop and present competitive
• Develop and maintain strong relationships with clients.
• Develop communication strategy documents for activation campaigns.
• Act as the main point of contact for client inquiries, requests, and feedback.
• Understand clients’ objectives and collaborate with the marketing team to develop and implement effective marketing strategies.
• Develop and present competitive market analysis report to line manager and client periodically.
• Develop pitch documents and Marketing proposals.
• Provide regular updates to clients on project progress and results.
• Manage client expectations and address any issues or concerns in a timely and professional manner.
• Develop marketing communication documents and present thoughts in a logical and convincing manner.
• Ensure client satisfaction and seek opportunities for account growth and upselling.
• Assist in the preparation of reports, presentations, and proposals for clients.
• Stay informed about industry trends and developments to provide valuable insights to clients.
• Reach out to prospects via email, phone, and Professional Platforms to educate them on our agency’s services and sourcing new sales opportunities.
• Supervise subordinates and ensure team bonding.
• Train and coach subordinates in areas of skills gap.
• Working in partnership with the ATL, BTL, and Digital team, developing creative direction and experiential engagement ideas to meet clients’ objectives.

Requirements

• At least 5 years’ cognate experience in an Experiential Agency.
• Bachelor’s degree in Marketing, or a related field.
• Proven experience in client service or account management roles.
• An MBA in Marketing is an added advantage.
• Must have completed NYSC.

Application Closing Date
24th March, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail.