Client Service Officer at CWIAK

CWIAK is the media group behind some of Nigeria’s most influential radio stations Cool FM, Wazobia FM, Nigeria Info, Arewa Radio, and KIDS FM. We are a vibrant, fast-growing broadcasting company known for delivering top-quality entertainment, news, and educational content. At CWIAK, we value creativity, innovation, and a passion for impactful storytelling, making it an exciting place to grow your career in media and communications

Job Title: Client Service Officer

Location: Victoria Island, Lagos

Employment Type: Full-time

Job Description

• Are you passionate about building strong client relationships and delivering top-tier service? We’re looking for a Client Service Officer with a proven track record in the media industry to join our dynamic team.
• As a Core Client Service Officer, you’ll serve as the primary point of contact for our clients—ensuring their needs are met, challenges resolved promptly, and our media solutions are effectively communicated.
• You’ll play a vital role in client satisfaction and long-term partnership success.

Requirements

• Minimum 3 years’ experience in a client-facing role within the media or related industry
• Strong communication and interpersonal skills
• Excellent problem-solving ability and a client-first mindset
• Ability to thrive in a fast-paced, evolving environment
• In-depth understanding of media services and client service best practices.

Benefits

• A collaborative and innovative work environment
• Career growth opportunities and ongoing professional development
• Access to industry-leading tools and resources
• Exposure to high-profile media campaigns and clients
• Health and wellness benefits
• Competitive salary and performance incentives
• A culture that values creativity, accountability, and mutual respect

Application Closing Date
31st May, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.