Company Info
Large organization
Palmpay Limited is a Pan-African fintech company currently operating in Nigeria, Ghana and Kenya and expanding to other markets in 2022.
101 to 150 Employees
Palmpay Limited is a Pan-African fintech company currently operating in Nigeria, Ghana and Kenya and expanding to other markets in 2022. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.
Job Title: Collections Officer
Location: Allen and Ogba, Ikeja – Lagos
Contract type: Contract
Work Mode: Onsite
Department: BloomsMFB
Role Summary
- We are looking for a collections officer to assist with collecting outstanding overdrafts.
- The officer will contact clients and inform them of their overdrafts, negotiate BMFB plans, and ensure payments are made as soon as possible.
- To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail.
- A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.
Responsibilities
- Reviewing the company’s debtor list.
- Contacting customers and informing them of their overdue bills.
- Advising customers on their payment options and suggesting methods of payment.
- Negotiating suitable payment plans.
- Maintaining customer payment records.
- Preparing customer financial statements for banks and the state credit department.
- Writing final notice warnings to customers when payments are not being made.
- Instituting legal action when customers fail to pay their debt.
- Responding to customer queries.
- Contacting lawyers and insurance agencies to facilitate payments.
Required Skill Set
Must-Haves:
- NCE / OND and higher.
- Excellent negotiating skills.
- Good written and verbal communication skills.
- Familiarity with state debt collection laws.
- Knowledge of payment plans and accounting procedures.
- Knowledge of office and accounting software.
- Patience and resilience.
Desired:
- Previous experience working as a Collections Officer.
Salary Budget
- N70,000 basic, N20,000 kpi bonus.
Application Closing Date
Not Specified.
How to Apply: Interested and qualified candidates should Click here to apply online