Community Manager at Carry1st

As one of our Community Managers,

You will:

• Conceptualize and build gaming communities for games in the Carry1st portfolio (MPL and Africa Glam)
• Act as the face of the company within the gaming community. Foster a sense of belonging and excitement among players.
• Develop and execute strategies to increase the size and engagement of the gaming community across various platforms (social media, forums, Discord, etc.).
• Maintain a safe, respectful, and welcoming environment for community members. Enforce community guidelines and manage user-generated content.
• Collect feedback, suggestions, and concerns from the community and relay them to the relevant teams within the company.
• Promote in-game events, competitions, and tournaments to keep the community engaged and excited.
• Address community inquiries, issues, and requests while ensuring a high standard of customer support.
• Use data and metrics to measure community engagement, growth, and sentiment, and provide regular reports to the company.

Requirements

What makes you a great candidate?

• Located in Nigeria
• A passion for the gaming industry, and for mobile games in particular
• Knowledge and involvement in Nigeria’s local gaming ecosystem
• Proven experience as a Gaming Community Manager or similar role.
• Proven ability to grow communities and use them to drive business objectives.
• Proficiency in using chat forums (Discord, Reddit, Facebook Groups) and community management tools.
• Creative thinking and the ability to generate engaging content.
• Excellent written and verbal communication skills.
• Strong problem-solving and conflict resolution skills.
• Familiarity with analytics and data-driven decision-making.
• Adept at collaborating with cross-functional teams.
• Availability to engage with the community outside of regular working hours when necessary.
• Open to travel