Concierge & Guest Management Officer (Male) at BankSome Group

Lagos

Company Info

Large organization

200 + Employees

BankSome Group

BankSome Group consists of incredibly gifted, varied, and driven individuals who are committed to reinventing the fields of construction, real estate, insurance brokerage, international health insurance, bricks and blocks, wood and aluminum, renewable energy, and property management. headquartered in Lagos, Nigeria, and has operations in China and the UK. The business has established successful working relationships with a sizable global network of professionals.

Title: Concierge & Guest Management Officer (Male)

Location: 27b Providence Street, Acorn place. Maruwa Bus stop Lekki Phase 1, LAGOS CITY, LAGOS STATE, Nigeria

Full-time

Job Description

  • Approach all encounters with guests and employees in a friendly, service-oriented manner.
  • Welcome all guests as if they were arriving in your own home.
  •  Register guests, and modify any information required to complete the registration process.
  • Confirm credit and payment method at check-in.
  • Directs guests to daily functions within the hotel campus.
  • Directs guests to area events, businesses and attractions.
  • Log all guest requests and confirm completion.
  •  Review hotel inventory and house count for availability and rates.
  •  Balance and prepare individual paperwork for closing of shift.
  •  Maintain and market special guest programs.
  •  Run daily arrival report and mark registration cards for special requests.
  •  Distribute packages and mail to guests or inform them of receipt.
  •  Process accounts for departing guests and collect room keys.
  •  Confirm full payment at check out.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.

Qualifications

  • Bachelor’s Degree in social sciences, English , Business Administration required. (Estate / Hotel Management is an added advantage)
  • 2-3 years of experience
  • Excellent communication and presentation skills
  • Proficient in English
  • Skilled in negotiation and dealing with complaints
  • Persistent and results-oriented
  • Possesses teamwork, leadership and facilitation skills in order to cut across many diverse functional disciplines and regional cultures.
  • Excellent problem solving and analytical skills.
  • Possess strong business acumen.

Additional Information

  • Pension
  • H.M.O
  • Call Allowance

Deadline: Not Stated

How to Apply: Interested candidates should Click Here to apply online.

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    BankSome Group is comprised of extremely talented, varied, and motivated individuals who are committed to redefining the industries of construction, real estate, insurance brokerage, international health insurance, bricks and blocks, wood and aluminium, renewable energy, and property management. The company is headquartered in Lagos, Nigeria, and has operations in the United Kingdom and China. The company has built strong business relationships with a global network of professionals. | Lagos

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    April 15, 2024

    BankSome Group is comprised of extremely talented, varied, and motivated individuals who are committed to redefining the industries of construction, real estate, insurance brokerage, international health insurance, bricks and blocks, wood and aluminium, renewable energy, and property management. The company is headquartered in Lagos, Nigeria, and has operations in the United Kingdom and China. The company has built strong business relationships with a global network of professionals. | Lagos

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    April 15, 2024