Customer Account Manager (CAM) at Renda

Renda is a technology solution that aggregates and digitizes access to the end-to-end logistics and fulfillment infrastructure that enables businesses to scale seamlessly and efficiently across Africa.

Job Title: Customer Account Manager (CAM)

Location: Lagos

Employment Type: Full-time

Job Description

• The Customer Account Manager (CAM) is responsible for managing and growing customer relationships, ensuring timely service delivery, and achieving financial targets through effective customer engagement within their assigned territories.
• The CAM will play a crucial role in driving revenue growth by ensuring high disbursement rates, maximizing Value-Added Services (VAS) adoption, and maintaining a high loan repayment rate.

Key Responsibilities

• Facilitate the disbursement of loans to eligible customers within the assigned park or territory, ensuring timely processing and compliance with Renda’s KYC requirements
• Promote and sell Value-Added Services (VAS), including spare parts and repairs, CNG conversion, vehicle documentation renewal, and health insurance, to maximize customer adoption and revenue growth
• Collection of daily loan repayments from customers who have received loans, while proactively ensuring compliance and mitigating the risk of default
• Drive incremental revenue growth from existing customer accounts.

Key Qualifications & Requirements

• Minimum of a Senior Secondary School Certificate Examination (SSCE)
• 1–3 years of experience in account management, sales, customer service, or a related role—preferably in the financial services, logistics, or mobility sector.
• Basic understanding of loan disbursement and repayment processes, with some knowledge of credit risk management
• Ability to meet and exceed revenue and loan collection targets

Application Closing Date
15th May, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.