Customer Care Representative at Logistics Company

We are a Logistics company that plan, implement, and control the movement and storage of goods, services, or information within a supply chain and between the points of origin and consumption.

Title: Customer Care Representative

Location: Ibadan, Oyo

Employment Type: Full-time

Job Description

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints. communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• Candidates should possess an OND qualification with 1 – 31 years work experience.

Salary
N80,000 – N100,000 / month.

Deadline: 31st December, 2023.

How to Apply: Interested and qualified candidates should send their Applications to: [email protected] using the job title as the subject of the mail.