Customer Care Representative at Logistics Company

Company Info

We are a Logistics company that plan, implement, and control the movement and storage of goods, services, or information within a supply chain and between the points of origin and consumption.

Title: Customer Care Representative

Location: Ibadan, Oyo

Employment Type: Full-time

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints. communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Requirements

  • Candidates should possess an OND qualification with 1 – 31 years work experience.

Salary
N80,000 – N100,000 / month.

Deadline: 31st December, 2023.

How to Apply: Interested and qualified candidates should send their Applications to: [email protected] using the job title as the subject of the mail.

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