Customer, Commercial & Community Officer at Human Capital Partners (HCP)

Human Capital Partners (HCP) – Our client, the Lagos Water Corporation (LWC), a Lagos State Government agency, is the primary provider of potable and safe water to over 18 million residents of Lagos State, Nigeria. Established in 1910 with the construction of the Iju Waterworks, the Corporation has expanded its operations to meet the increasing demand for clean water. Currently, LWC’s total installed water production capacity stands at 210 million gallons per day (MGD), which is below the required demand. In response, LWC has developed the Lagos Water Supply Master Plan, targeting an increase in production capacity to 745 MGD.

Job Title: Customer, Commercial & Community Officer

Job ID: LWC02

Location: Lagos

Employment Type:  Full-Time

Reports To: Head of Community Engagement

Job Summary

• We are seeking a dynamic and proactive Commercial/Community Officer to actively contribute to the Corporation’s commercial activities, community engagement initiatives, and media relations. This role is critical in promoting the Corporation’s services, fostering positive relationships with stakeholders, and ensuring effective communication with the public. The ideal candidate will have a strong background in marketing, public relations, and community development.

Key Responsibilities

• Commercial Activities
• Community Engagement
• Public Relations and Communication
• Stakeholder Collaboration
• Reporting and Evaluation

Qualifications and Requirements

• HND / B.Sc. in Marketing, Public Relations, Communications, Business Administration, or a related field.
• Minimum of 3 years of experience in marketing, community engagement, or media relations, preferably in the public sector or utility industry.
• Strong understanding of commercial principles and customer relationship management.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in using social media platforms, content management systems, and digital marketing tools.
• Ability to build and maintain relationships with diverse stakeholders.
• Strong organizational and project management skills.
• Knowledge of water sector dynamics and challenges is an added advantage.

Key Competencies:

• Strategic thinking and planning.
• Creativity and innovation in communication and engagement strategies.
• Strong leadership and team collaboration skills.
• Ability to work under pressure and meet tight deadlines.
• Commitment to public service and community development.

Grade Level

• 08/01 – 08/02

Application Closing Date
10th April, 2025.

How to Apply: Interested and qualified candidates should Click Here to apply online

Note

• Only shortlisted candidates will be contacted.
• All applications will be handled with the utmost confidentiality.
• Join us in shaping the future of water management in Lagos State.