Company Info
Large organization
101 to 150 Employees
Hobark International Limited (HIL) is the parent company of the Hobark group of oil and gas companies. The firm was founded in 1998 as a staffing service located in Port Harcourt.
Hobark International Limited (HIL) is the parent company of the Hobark group of oil and gas companies. The firm was founded in 1998 as a staffing service located in Port Harcourt. We currently operate offices in four countries, with our headquarters in Lagos.
Title: Customer Retention Associate
Location: Lagos
Employment Type: Permanent
Description
- Reaching out to customers before their respective renewal dates to notify them of the renewal.
- Identify opportunities to cross-sell existing products and services to customers to generate company revenue. Also upsell products and services to existing clients to increase sales and improve the profit margin.
- Build excellent knowledge of D&B products and services and advise customers appropriately.
- Building positive relationships with customers and business associates.
Requirements
- B.Sc. in Economics, Marketing, Business Administration, Social Sciences, or any relevant Degree.
- 2 – 6 years Customer Service, Sales, Business Development, Customer Support or Telemarketing experience.
- Excellent communication skills and the ability to transform customer conversations into business-driving relationships while still managing to serve the customers’ goals as best as possible.
- Experience working in a target driven environment.
- Knowledge of churn reduction tactics and experience implementing these tactics.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should Click Here to apply online