Customer Retention Officer at Boctrust Microfinance Bank

Company Info

Boctrust Microfinance Bank is a financial institution licensed by the Central Bank of Nigeria to give social and economic Support to the lower middle class, working class and the economically active poor.

Title: Customer Retention Officer

Location: Lagos

Job Type: Full Time

Job Description

  • Contact potential customers through cold calls.
  • Maximising customer satisfaction by ensuring quick and professional services.
  • Maintain contact list and reactivate dormant accounts.
  • Ensure full understanding of all bank products and services.
  • Attending to incoming calls and e-mails.

Job Requirements

  • Applicant should possess an HND / BSc in any relevant field.
  • Applicant must have good communication and interpersonal skills.
  • Applicant must be able to work with little or no supervision.
  • Applicant must reside close to Lagos Island.

Deadline: 31st March, 2023.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

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    April 20, 2024