Company Info
Mid sized business
1 to 50 Employees
Getpayed is a banking and payment solutions company that provides a reliable, efficient and secure digital payment experience in Nigeria and beyond.
Getpayed is a banking and payment solutions company that provides a reliable, efficient and secure digital payment experience in Nigeria and beyond.
Job Title: Customer Retention Officer
Location: Lagos Island, Lagos
Employment Type: Full-time (hybrid)
Responsibilities
- Develop and implement strategies to retain customers.
- Address customer concerns and provide timely solutions.
- Analyze customer feedback to improve service delivery.
- Collaborate with sales and support teams to enhance customer experience.
- Maintain records of customer interactions and follow up on engagements.
Requirements
- Bachelor’s Degree in Business, Marketing, or a related field.
- Experience in customer service, sales, or relationship management.
- Strong communication and problem-solving skills.
- Ability to analyze customer data and provide insights.
- Proficiency in CRM software is a plus.
- Candidate must reside on the island and it’s environs.
Salary
- N80,000 – N100,000 monthly plus other benefits.
Application Closing Date
7th April, 2025.
How to Apply: Interested and qualified candidates should send their Resume to: [email protected] using “Customer Retention Officer Application” as the subject of the mail.
