Customer Service/Admin Manager at Caih Group

Caih Group is a limited liability company, growing at the forefront of construction, real estate, housing, and metal fabrication  duly registered with the Nigerian Corporate Affairs Commission. Increasing urbanization, changing demographics, climate change are all mega trends that present challenges as well as opportunities. In Nigeria, CAIH Resources is focused on the opportunities arising from these mega trends to deliver cutting edge building and construction works to its ever increasing customers. We major in the construction of state-of-the-art infrastructure in both green and brown fields. We design and build tailored structures to meet your needs.

Job Title: Customer Service/Admin Manager

Location: Lekki, Lagos

Employment Type: Full-time (Monday – Friday)

Job Summary

• We are seeking a Customer Service / Admin Manager to lead its administrative and customer engagement functions.

Key Responsibilities

• Oversee and coordinate all administrative operations
• Build strong, trust-based relationships with clients through clear, responsive communication
• Resolve customer complaints efficiently and follow up to ensure satisfaction
• Manage paperwork and administrative documentation

What You’ll Need

• Bachelor’s degree in Business Administration or a related field (advanced degrees are an advantage)
• Minimum of 3 years’ experience in an administrative or customer service leadership role
• Proficiency in MS Office Suite and strong documentation skills
• Excellent verbal and written communication abilities
• Strong multitasking, organizational, and problem-solving skills
• A collaborative leadership style that encourages team performance.

Application Closing Date
6th June, 2025

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the email.

Note: If you’re a proactive leader with a passion for service excellence and streamlined operations, this is your chance to make an impact.