Customer Service Intern – NYSC at Krystal Digital

Krystal Digital is a full service ICT company which specializes in the development, research, deployment and creation of customized and service oriented software applications. Our organization has a strong competence in providing secure and continuously available Information technology / infrastructure solutions to organizations, institutions and parastatals as required which helps its clients drive efficiency and improve its service delivery.

Job Title: Customer Service Intern – NYSC

Location: Ikoyi, Lagos

Employment Type: NYSC

Job Summary

• We are seeking a proactive and customer-focused NYSC Intern to join our Customer Service Team.
• This role offers an exciting opportunity to gain hands-on experience in customer relations, problem-solving, and digital communication.

Key Responsibilities

• Respond to customer inquiries via phone, email, and social media.
• Provide accurate information about company products and services.
• Handle and resolve customer complaints in a professional manner.
• Maintain and update customer records in the database.
• Assist in developing customer service policies and procedures.
• Collaborate with other departments to ensure seamless service delivery.

Requirements

• Currently serving in the NYSC program (preferably Lagos-based with proximity to Ikoyi Lagos).
• Strong communication and interpersonal skills.
• Tech-savvy with basic knowledge of CRM tools (an added advantage).
• Ability to multitask and work in a fast-paced environment.
• A positive attitude and eagerness to learn.

Benefits

• Gain practical experience in customer service and digital communication.
• Work in a dynamic and innovative environment.
• Opportunity for career growth within Krystal Digital.

Application Closing Date
10th April, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the “NYSC Intern – Customer Service” as the subject of the email.

Note: Only shortlisted candidates who reside within Ikoyi, Lagos and its environs will be contacted.