Customer Service Officer at PWAN Advantage Resources Limited

PWAN Advantage Resources Limited is a Real Estate Marketing and Development Company that offers our clients the greatest inexpensive real estate solutions in Africa (both commercial and residential properties). Our story is about what motivates us as a company rather than what we do. That motivation is our goal of making the dream of house ownership a reality for as many people as possible, as well as our objective of discovering inexpensive lands in rapidly expanding locations, purchasing them in bulk, and making them available to customers.

Title: Customer Service Officer

Location: Awoyaya – Ibeju Lekki, Lagos

Employment Type: Full-time

Responsibilities

• Manage incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts, and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.

Qualifications

• Candidates should possess a Bachelor’s Degree with 1 – 4 years of work experience.
• Proven customer support experience or experience as a Client Service Representative.
• Strong phone contact handling skills and active listening.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Smart, young and beautiful.

Salary

• N100,000 – N150,000 Monthly.

Deadline: 30th November, 2023.

How to Apply: Interested and qualified candidates should send their CV & Cover Letter to: [email protected] using the Job Title as the subject of the email.

Note: Only people living in close proximity will be contacted.