Customer Service Officer at JNC International Limited

Lagos

Jnc

Company Info

Large organization

200 + Employees

JNC International Limited is a leading Turnkey Medical Equipment Service and Solutions Company in Nigeria. Our competences are noticeable throughout the healthcare space in Nigeria

JNC International Limited is a leading Turnkey Medical Equipment Service and Solutions Company in Nigeria. Our competences are noticeable throughout the healthcare space in Nigeria as we constantly look to improve and provide quality and affordable solutions for desired need through our innovative strategies for solutions delivery.

Job Title: Customer Service Officer

Location: Ikoyi, Lagos

Job Type: Full-time

Job Summary

  • The Customer Service Officer is responsible for providing exceptional service to customers by addressing inquiries, resolving complaints, and ensuring a seamless experience across all customer touchpoints.
  • This role involves building strong relationships, maintaining a positive brand image, and ensuring customer satisfaction.

Qualifications

  • Bachelor’s Degree in Business Administration, Communications, or a related field.
  • Minimum of 2+ years of experience in a customer service or supervisory role.
  • Strong leadership and interpersonal skills.
  • Excellent verbal and written communication abilities.
  • Proficiency in Microsoft Office
  • Ability to multitask, prioritize, and manage time effectively.
  • Problem-solving and critical-thinking skills.
  • A customer-focused mindset with a commitment to excellence.
  • Strong organizational and analytical skills.
  • Ability to motivate and inspire a team.

Application Closing Date
Not Specified.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail.

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