Company Info
Mid sized business
1 to 50 Employees
Lance Trend Limited is a leading distribution and trading company specializing in IT products such as laptops, desktops, gadgets, and accessories.
Lance Trend Limited is a leading distribution and trading company specializing in IT products such as laptops, desktops, gadgets, and accessories. With a commitment to providing top-notch technology solutions across Nigeria, we are dedicated to ensuring customer satisfaction and fostering long-term relationships.
Job Title: Customer Service Officer
Location: Ketu, Lagos
Employment Type: Full-time
Job Summary
- We are seeking a Customer Service Officer to manage customer interactions, resolve inquiries, and ensure a positive experience.
- The ideal candidate will provide support through various communication channels while maintaining professionalism and efficiency.
Job Description
- Respond to customer inquiries via phone, email, and in-person.
- Resolve complaints and provide appropriate solutions.
- Maintain accurate records of customer interactions.
- Process orders, applications, and transactions.
- Collaborate with other departments to improve customer satisfaction.
Requirements
- Minimum of OND / HND / Bachelor’s Degree in any relevant field.
- Proven experience in customer service.
- Strong communication and interpersonal skills.
- Ability to handle difficult situations with professionalism.
- Proficiency in Microsoft Office.
Salary
- N80,000 – N100,000 / month.
Application Closing Date
7th February, 2025.
How to Apply: Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using “Application for Customer Service Officer” as the subject of the email.