Customer Service Officer at Lance Trend Limited

Lagos

Lance Trend

Company Info

Mid sized business

1 to 50 Employees

Lance Trend Limited is a leading distribution and trading company specializing in IT products such as laptops, desktops, gadgets, and accessories.

Lance Trend Limited is a leading distribution and trading company specializing in IT products such as laptops, desktops, gadgets, and accessories. With a commitment to providing top-notch technology solutions across Nigeria, we are dedicated to ensuring customer satisfaction and fostering long-term relationships.

Job Title: Customer Service Officer

Location: Ketu, Lagos

Employment Type: Full-time

Job Summary

  • We are seeking a Customer Service Officer to manage customer interactions, resolve inquiries, and ensure a positive experience.
  • The ideal candidate will provide support through various communication channels while maintaining professionalism and efficiency.

Job Description

  • Respond to customer inquiries via phone, email, and in-person.
  • Resolve complaints and provide appropriate solutions.
  • Maintain accurate records of customer interactions.
  • Process orders, applications, and transactions.
  • Collaborate with other departments to improve customer satisfaction.

Requirements

  • Minimum of OND / HND / Bachelor’s Degree in any relevant field.
  • Proven experience in customer service.
  • Strong communication and interpersonal skills.
  • Ability to handle difficult situations with professionalism.
  • Proficiency in Microsoft Office.

Salary

  • N80,000 – N100,000 / month.

Application Closing Date
7th February, 2025.

How to Apply: Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using “Application for Customer Service Officer” as the subject of the email.

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