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Customer Service Officer at Lheon Consulting Limited

Lagos

Company Info

Small business

1 to 50 Employees

Lheon Consulting Limited

Lheon Consulting Limited is a strategy development and talent consultation firm that focuses solely on activities for personal and career development. In order to create the ideal workplace, we collaborate internationally with professionals and specialists in the financial sectors to provide financial and non-bank financial companies with resourceful training, evaluation, and recruitment services.

Title: Customer Service Officer

Location: Lagos

Employment Type: Full-time

Job Responsibilities

  • Improve customer service experience, create engaged customers, and facilitate organic growth.
  • Take ownership of customer’s issues and follow problems through to resolution.
  • Develop service procedures, policies and standards.
  • Keep accurate records and document customer service activities and discussions.
  • Keep ahead of industry’s developments and apply best practices to areas of improvement.
  • Control resources and utilize assets to achieve qualitative and quantitative targets.
  • Assess service statistics and prepare detailed reports on your findings.
  • Good understanding of management practices and techniques.
  • Outstanding written and verbal communication skills.
  • Proficiency in Microsoft Office
  • Awareness of industry’s latest technology trends and applications.
  • Excellent leadership and interpersonal skills.

Qualifications

  • Candidates should possess a Bachelor’s Degree with at least 2 years experience.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.

Note: This position is open to candidates living in Ejigbo, Isolo, Ijegun, Ikojun & environs

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