Company Info
Mid sized business
1 to 50 Employees
Pack ‘N’ Pay is a product of CIC Integrated Services Limited. CIC was created as a wholesale store that supplies food to offshore catering companies to feed the offshore workers.
Pack ‘N’ Pay is a product of CIC Integrated Services Limited. CIC was created as a wholesale store that supplies food to offshore catering companies to feed the offshore workers. Pack ’N’ Pay was created as a product that would leverage technology to solve the problems of retailers and wholesalers. Pack ‘N’ Pay officially started operations on January 18th 2021 and launched her e-commerce website on March 1st 2021.
Job Title: Customer Service Officer
Location: Rivers
Employment Type: NYSC
Job Description
As a customer service officer, your duties include:
- Answering questions about the company’s products or services via phone, email, and in person.
- Direct customers to online resources.
- Handling customer complaints.
- Collecting and analyzing customer feedback.
- Responding to customers’ reviews.
- Demonstrate empathy and patience when dealing with customers, especially in sensitive situations.
- Update customer records in the system
- Create and maintain reports about customer interactions
- Develop a rapport with customers.
- Concluding sales for online customers.
- Checking product availability.
- Setting up accounts for new customers
- Booking of Orders
- Processing of orders.
Requirements and Skills
- Bachelor’s Degree in Mass Communication, Linguistics or Business Administration
- 0 – 1 year relevant work experience
- Excellent communication and interpersonal skills
- Must be a corper serving in Port Harcourt
- Young, smart and vibrant.
Application Closing Date
22nd March, 2025.
How to Apply: Interested applicants should forward their CV and Cover Letters to: [email protected] using the Job Title as the subject of the mail.