Company Info
RecruitwithAdenike is a recruitment and talent solutions brand committed to connecting high-performing professionals with forward-thinking organizations across diverse industries.
RecruitwithAdenike is a recruitment and talent solutions brand committed to connecting high-performing professionals with forward-thinking organizations across diverse industries. From entry-level roles to executive placements, we help businesses attract, engage, and retain the right talent to fuel growth and success. Our approach is efficient, personalized, and rooted in a deep understanding of people and business needs.
Job Title: Customer Service Officer
Location: Warri, Delta
Employment Type: Contract
Industry: Fintech/Financial Services
About the Role
- We’re seeking a courteous, efficient, and solution-oriented Customer Service Officer to join our growing team in Warri.
- You’ll serve as the first point of contact for customers—providing timely assistance, resolving inquiries, and ensuring a seamless experience across all touchpoints.
- This is an excellent opportunity for someone who enjoys helping people, has a keen eye for detail, and thrives in a fast-paced fintech environment.
Key Responsibilities
- Respond promptly to customer inquiries via phone, email, and in person
- Resolve complaints and escalate complex issues as needed
- Educate customers on products, services, and processes
- Maintain accurate records of customer interactions and transactions
- Collaborate with internal departments to resolve customer issues
- Follow up on customer feedback and support continuous improvement.
Requirements
- Minimum of OND or HND / Bachelor’s Degree in any discipline
- 1 – 2 years of customer service or front-desk experience (fintech/financial services is a plus)
- Excellent verbal and written communication skills
- Strong problem-solving ability and a calm, professional demeanor
- Tech-savvy and able to learn new systems quickly
- Must reside in or be willing to relocate to Warri.
Benefits
- Basic Salary: N100,000/month
- Transport Allowance
- Pension Contribution
- Performance Bonus
- Overtime Pay.
Application Closing Date
31st August, 2025.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using “Customer Service Officer – Warri” as the subject of the email.
