Company Info
Mid sized business
1 to 50 Employees
Don Quester Consulting - Our client, a Mortgage Bank, is recruiting to fill the position below:
Don Quester Consulting – Our client, a Mortgage Bank, is recruiting to fill the position below:
Job Title: Customer Service Officer (CSO)
Location: Ikeja, Lagos
Employment Type: Full-time
Job Department: Operation
Job Competency Requirements
- Provide exceptional customer service by addressing inquiries and resolving complaints.
- Assist customers with account-related services and transactions.
- Promote bank products and services to meet customer needs.
- Maintain accurate customer records and reports.
Required Qualifications and Skills
- Bachelor’s Degree in Business Administration or related field.
- 2 years of experience in customer service within the banking sector.
- Excellent communication and interpersonal skills.
- Proficiency in customer relationship management tools.
- Problem-solving and conflict-resolution abilities.
Salary
- N120,000 – N170,000 / month.
Application Closing Date
27th February, 2025.
How to Apply: Interested and qualified candidates should send their Applications to: [email protected] using the job title as the subject of the mail.