Customer Service Representative at AK Entertainment

AK Entertainment is recruiting suitable candidates to fill the position below:

Job Title: Female Customer Service Representative

Location: Opebi, Lagos

Employment Type: Full-time

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• Must have HND or First Degree
• 1 – 3 years relevant work experience.
• Ability to stay calm when customers are stressed or upset.
• Must have a strong skill inusing computers.
• Experience working with customer support.

Application Closing Date
18th January, 2025.

How to Apply: Interested and qualified candidates should send their CV to: akentertainment.hr@gmail.com using the Job Title as the subject of the mail.