Company Info
Mid sized business
Akentertainment is recruiting suitably qualified candidates to fill the position below:
1 to 50 Employees
Akentertainment is recruiting suitably qualified candidates to fill the position below:
Job Title: Female Customer Service Representative
Location: Opebi, Ikeja – Lagos
Employment Type: Full-time
Customer Service Responsibilities
- Manage large amounts of customers inquiries
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts
- Follow communication procedures, guidelines and policies.
Requirements and Skills
- First Degree or HND in any relevant field with 2-3 years work experience.
- Proven customer support experience or experience as a Client Service Representative
- Must have good typing skill
- Between 20 – 26 years old
- Candidate should live within Ikeja
- Familiarity with computer and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
Application Closing Date
10th February, 2025.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using Job title as the subject of the mail.