Customer Service Representative at Ascentech Services Limited

Lagos

Ascentech

Company Info

Mid sized business

1 to 50 Employees

Ascentech Services Limited is the most sought-after Human Resource Solution Provider with its Head Office in Lagos, Nigeria.

Ascentech Services Limited is the most sought-after Human Resource Solution Provider with its Head Office in Lagos, Nigeria. We have a reputation for satisfying and surpassing clients expectations through our core offerings: Recruitment and Selection; Outsourcing and Training and Development. To accomplish these we leverage on creating and managing change in organizations by improving efficiency through our proven and dynamic HR solutions.

Job Title: Customer Service Representative

Location: Admiralty Way, Lekki Phase 1, Lagos

Employment Type: Full-time

Job Sector: Building Materials / Interior Finishing (Marble, Porcelain Tiles, Granite)

Job Description

  • Attend to walk-in customers professionally at the showroom
  • Handle all social media and WhatsApp inquiries (especially Instagram)
  • Assist customers with product selection and recommendations
  • Follow up with leads and maintain client relationships
  • Report daily customer interactions and feedback
  • Keep the showroom organized, clean, and visually attractive
  • Support marketing and sales efforts with client interaction insights

Requirements, Skills & Traits

  • Must be good-looking, well-groomed, and presentable
  • Fluent in English (written and spoken)
  • Strong communication and interpersonal skills
  • Fast learner, capable of understanding and explaining product details
  • Familiarity with the construction industry and interior finishes is a plus
  • Ability to multitask, stay organized, and work under minimal supervision
  • Tech-savvy (able to use WhatsApp Business, Instagram, and basic computer tools)

Education:

  • Minimum OND/HND required
  • Bachelor’s Degree is a plus

Certifications:

  • Not mandatory, but certifications in customer service or marketing are an advantage

Working Schedule:

  • Monday to Friday: 8:30 AM – 5:30 PM
  • Saturday: 9:00 AM – 3:00 PM.

Compensation:

  • Base Salary: N120,000
  • Allowance & Transport: N50,000
  • Total Monthly Pay: N170,000
  • Commission: Percentage on each sale she handles

Other Benefits:

  • Training on marble and tile products
  • Potential for growth into higher showroom or sales roles
  • Friendly and supportive work environment

Application Closing Date
Not Specified.

How to Apply: Interested and qualified candidates should send CV to: [email protected] using the job title as subject of the mail.

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