Customer Service Representative at Ascentech Services Limited

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

Job Title: Customer Service Representative (Female)

Location: Lekki Phase, 1 Lagos

Employment Type: Full-time

Job Description

• Attend to walk-in customers professionally at the showroom
• Handle all social media and WhatsApp inquiries (especially Instagram)
• Assist customers with product selection and recommendations
• Follow up with leads and maintain client relationships
• Report daily customer interactions and feedback
• Keep the showroom organized, clean, and visually attractive
• Support marketing and sales efforts with client interaction insights

Education, Requirements, Skills & Traits

• Minimum OND/HND required
• Bachelor’s degree is a plus
• Minimum of 2-4 years of Experience
• Must be good-looking, well-groomed, and presentable
• Fluent in English (written and spoken)
• Strong communication and interpersonal skills
• Fast learner, capable of understanding and explaining product details
• Familiarity with the construction industry and interior finishes is a plus
• Ability to multitask, stay organized, and work under minimal supervision
• Tech-savvy (able to use WhatsApp Business, Instagram, and basic computer tools)

Certifications:

• Not mandatory, but certifications in customer service or marketing are an advantage

Working Schedule:

• Monday to Friday: 8:30 AM – 5:30 PM
• Saturday: 9:00 AM – 3:00 PM

Salary

• N170,000 Monthly.

Application Closing Date
Not Specified.

How to Apply: Interested and qualified candidates should send CV to: [email protected] using the Job Tiitle as the subject of the mail.