Customer Service Representative at Corporate World Wear

Lagos

Corporate world wear

Company Info

Mid sized business

Corporate World Wear is a Retail company with a focus on corporate essentials and the corporate world. We offer a wide range of products and services for the corporate world.

1 to 50 Employees

Corporate World Wear is a Retail company with a focus on corporate essentials and the corporate world. We offer a wide range of products and services for the corporate world.

Job Title: Customer Service Representative

Location: Gbagada, Lagos

Employment Type: Internship

Key Responsibilities

  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, create and process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies
  • Document knowledge in the form of solution articles

Qualifications and Experience

  • Bachelor’s Degree in Social sciences, Business Administration, Marketing or a related field.
  • Must reside in Lagos
  • Must be innovative and possess problem-solving skills
  • Ability to work in a fast-paced environment
  • Proficient in Microsoft Office suite of software programs.

Application Closing Date
30th May, 2025.

How to Apply: Interested and qualified candidates should Click here to apply online