Company Info
Myafrimall Logistics Limited an international freight company is an independent customs broker/customs intermediary dedicated to providing solutions to all customs clearance needs whether import or export.
Myafrimall Logistics Limited an international freight company is an independent customs broker/customs intermediary dedicated to providing solutions to all customs clearance needs whether import or export.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Ogba, Lagos (Remote)
Employment Type: Full-time
Job Responsibilities
- Establish and maintain effective communication with clients through meetings, calls, and follow-ups.
- Respond to customer inquiries promptly, providing accurate and comprehensive information about our services.
- Conduct inspections of items for defects and report issues as necessary.
- Keep detailed and organized records of all sales activities and customer interactions.
- Monitor and track shipments, ensuring clients and internal teams receive timely updates.
- Efficiently process, pack, and ship orders with accuracy.
- Prepare all required shipping documents, including bills of lading and customs paperwork, ensuring compliance and accuracy.
Requirements
- Bachelor’s Degree / HND in any discipline
- Strong customer service and relationship-building skills.
- Excellent verbal and communication skills.
- 2 – 3 years Proven customer support or experience as a customer service representative.
- Excellent interpersonal skills.
- Ability to work in a fast-paced environment.
Salary
N130,000 gross
Application Closing Date
10th January, 2025.
How To Apply
Interested and qualified candidates should send their CVs to: [email protected] using the Job Title as the subject of the email.