Company Info
Mid sized business
Outsource Nigeria is a full-service human resources firm that specialises in offering outsourced complete personnel solutions to developing businesses. Our solutions encompass HR Services, Recruiting, Accounting, IT Support, Business Intelligence, Developers, and Operations, which comprise management as well as field / phone / automated personnel. Outsource Nigeria's prosperity is built around its people.
1 to 50 Employees
Outsource Nigeria is a full-service human resources firm that specialises in offering outsourced complete personnel solutions to developing businesses. Our solutions encompass HR Services, Recruiting, Accounting, IT Support, Business Intelligence, Developers, and Operations, which comprise management as well as field / phone / automated personnel. Outsource Nigeria’s prosperity is built around its people.
Title: Customer Service Representative
Location: Surulere, Lagos
Employment Type: Contract
Job Description
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service teamsales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers.
Salary
- N70,000 – N100,000 / month.
Deadline: 14th January, 2024.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Note: The job location is in surulere and yourproximity to this location is a criteria when selectinng candidates.