Company Info
Primesage Innovation Hub - Our client, a real estate firm in Abuja, is recruiting to fill the position below:
Primesage Innovation Hub – Our client, a real estate firm in Abuja, is recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Abuja (FCT)
Employment Type: Full-time
Responsibilities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements
- Interested candidates should possess a B.Sc Degree with 2-3 years work experience.
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
Salary
- N100,000 – N150,000 / month.
Application Closing Date
25th July, 2025.
How to Apply: Interested and qualified candidates should send their CV and Cover letter to: [email protected] using the Job Title as the subject of the mail.