Customer Service Representative at R & R Recruiting Services

R & R Recruiting Services is a Recruitment Agency thats offers Training, Consulting & Human Resources Management services.

Title: Customer Service Representative

Location: Ikoyi, Lagos

Employment Type: Full-time

Job Responsibilities

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents

Requirements

• Must be social media savy
• Computer knowledgeable
• Bsc in any social science related course
• 2 – 3yrs Experience
• Female preferably

Salary

• N90,000 – N100,000 Monthly.

Deadline: 6th June, 2024.

How to Apply: Interested and qualified candidates should send their CVs to: [email protected] using the Job Title as the subject of the email

Note

• For more information contact the recruiter via Whatsapp on: 09035411252
• Recruitment process will be followed, Also no accomodation close proximity is important