Customer Service Representative at R & R Recruiting Services

R & R Recruiting Services is a recruitment, Training, Consulting & Human Resources Management Agency.

Title: Customer Service Representative

Locations: Lekki Phase 1 & 2, Lagos

Employment Type: Full-time

Job Responsibilities 

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents

Requirements

• Interested candidates should possess a BSc in relevant fields with 2 years work experience.

Salary
N90,000 – N100,000 monthly.

Application Closing Date
30th June, 2024.

Method of Application
Interested and qualified should send their CV to: [email protected] using the job title as the subject of the mail

Note

• Recruitment process will be followed, Also no accomodation close proximity is important
• For inquiries, send a WhatsApp message to: 09035411252.