Customer Service Representative at Reposebay Human Resource Limited

Reposebay Human Resource Limited provides human resource consultation and career development services via a strong technological online application driven by artificial intelligence (AI). This solution has assisted in preparing recent graduates for the workforce as well as allowing MSMEs to afford experienced HR consultants to give services in workforce management, employee engagement, retention, standard operating procedures, and workplace rules. Our all-inclusive solution has also assisted job searchers in finding suitable employment and company owners in getting the most out of their staff.

Title: Customer Service Representative

Location: Ikoyi, Lagos

Job Description

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service teamsales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies.

Remuneration

• N100,000 Monthly.

Deadline: 25th October, 2023.

How to Apply: Interested and qualified candidates should submit their CV to: [email protected] using the Job Title as the subject of the mail.