Company Info
Mid sized business
Dates and Events is a vibrant and innovative date and events company dedicated to creating memorable experiences for our clients.
1 to 50 Employees
Dates and Events is a vibrant and innovative date and events company dedicated to creating memorable experiences for our clients. From organizing romantic dates to managing large-scale events, we pride ourselves on creativity, attention to detail, and exceptional customer service.
Job Title: Customer Service & Sales Agent
Location: Ikeja, Lagos
Employment Type: Full-time
Job Summary
- Are you passionate about delivering exceptional customer service and driving sales? Do you thrive in a dynamic and fast-paced environment? If yes, we want you on our team!
Key Responsibilities
- Engage with customers to understand their needs and provide tailored solutions for hall bookings, marquees, and event rentals.
- Handle inquiries via phone, email, social media and in person, ensuring excellent customer satisfaction.
- Follow up on leads, negotiate deals, and close sales to achieve revenue targets.
- Maintain records of customer interactions, sales, and transactions.
- Work closely with the operations and logistics teams to ensure seamless service delivery.
- Provide after-sales support and handle customer complaints professionally.
- Assist in executing marketing and promotional activities.
Requirements
- Minimum of OND/HND/BSc in Business, Marketing, or a related field.
- 1-3 years of experience in customer service, sales, or a related role.
- Excellent communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Ability to work under pressure and meet sales targets.
- Proficiency in Microsoft Office and CRM tools is an advantage.
- Candidate must reside in close proximity to Ikeja.
Application Closing Date
3rd March, 2025.
How to Apply: Interested and qualified candidates should forward their CV to: [email protected] using “Customer Service & Sales Agent” as the subject of the mail.