Customer Service & Social Media Representative at The Solutions Consultancy

Abuja

Solutions consultancy

Company Info

The Solutions Consultancy - Our client, a growing lifestyle retail brand, is recruiting to fill the position below:

The Solutions Consultancy – Our client, a growing lifestyle retail brand, is recruiting to fill the position below:

Job Title: Customer Service & Social Media Representative

Location: Kado, Abuja

Employment Type: Full-time

Working Days: Monday – Saturday
Time: 9:00 AM – 7:00 PM

About the Role

  • Our client is seeking to hire a Customer Service & Social Media Representative. This is a full-time, in-store role for smart and dedicated individuals who are passionate about retail, customer experience, and social media.
  • We are looking for fresh graduates (BSc, HND, OND) who are eager to gain hands-on experience in a fast-growingretail environment.

Key Responsibilities

  • Attend to walk-in customers and online inquiries via WhatsApp, phone, and email
  • Manage daily customer service needs across all channels
  • Schedule and publish basic content on social media platforms
  • Engage with customers online and respond to comments or messages
  • Coordinate with vendors to confirm stock availability, deliveries, and restocking
  • Assist with basic eCommerce operations, including processing and tracking orders

Requirements

  • A minimum of OND, HND, or BSc in any field
  • Must reside in or around Kado, Abuja (applicants living far from the location will not be considered)
  • Strong communication and interpersonal skills
  • Familiarity with Instagram, WhatsApp Business, and basic social media tools
  • Basic knowledge of eCommerce and online retail customer behavior
  • Detail-oriented, organized, and customer-focused
  • Willingness to work in a fast-paced retail setting.

Salary

  • N50,000 – N70,000 per month (includes transport and data stipend).

Application Closing Date
20th July, 2025.

How to Apply: Interested and qualified candidates should Click here to apply online

Note: Only serious applicants who meet the location and qualification criteria will be contacted.