Company Info
Mid sized business
Focal Point Cleaners Limited is opening its new industrial scale dry cleaning and laundry production factory in Abuja and Kaduna.
1 to 50 Employees
Focal Point Cleaners Limited is opening its new industrial scale dry cleaning and laundry production factory in Abuja and Kaduna.
Job Title: Customer Services Officer
Locations: Wuse 2, Abuja (FCT) and Katsina
Employment Type: Full-time
Job Responsibilities
- Welcome customers with a cheerful face upon entrance
- Attend to customers professionally
- Receive/makecalls and send messages
- Good communication skilss
- Imput all customers information and details on the system correctly without error
- Ensure to proffer a timely resolution to customers complaintin a professional manner
- Interface closely with other department to ensure the company business needs are met, as well as Customer needs.
- Entering all online documents as at when due
- Coolecting and analysing customer’s feedback
- Processing billing
- Ensuring complete customer satisfaction
- Be the face and image of the company.
Requirements
- Candidates should possess an HND / BSc qualification with 1+ years relevant work experience.
- Must have good communications skill both oral and written
- Must be computer literate
- Must be a female
- MMust resideust be detail oriented
- Must be an active listener
- Must reside in Wuse II and environs
- Must be youhg and active
- Must be able to multitask
- Must be patient
- Ability to show empathy
- Must be friendly.
Application Closing Date
15th June, 2025.
How to Apply: Interested and qualified candidates should send in their CV to: [email protected] using the Job Title as the subject of the mail.