Company Info
Mid sized business
Global Profilers, a Profiler Group Company, is a global recruitment and resourcing company with focus on African markets.
1 to 50 Employees
Global Profilers, a Profiler Group Company, is a global recruitment and resourcing company with focus on African markets. We are experienced working within numerous fields such as: Telecom, IEC, Infra 25, Oil & Gas, Mining, Financial services and Banking, FMCG/CD, Education and Agriculture to name a few.
Job Title: Customer Support Specialist
Location: Lekki, Lagos
Employment Type: Full-time
Job Summary
- We are seeking a dedicated Customer Support Specialist with at least 1 year of experience to provide exceptional service to our clients. The ideal candidate will handle inquiries, resolve complaints, and ensure customer satisfaction through professional and timely communication.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat.
- Resolve complaints promptly and escalate complex issues when necessary.
- Maintain accurate records of customer interactions and feedback.
- Provide product and service information to clients.
- Support team efforts to enhance the customer experience.
Qualifications
- Minimum of 2 years experience in customer service or a related role.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Must reside on the Island.
Application Closing Date
28th February, 2025.
How to Apply: Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the mail.