eBusiness Officer at Personal Trust

Company Info

Personal Trust is a Microfinance Bank in Lagos and a subsidiary of First Ally Capital Limited (FACL). Formerly known as Personal Trust Savings and Loans, the Bank was registered in 1993 and operated as a Mortgage Bank until its conversion to a Microfinance Bank in 2014. Personal Trust has a branch network at strategic locations in Lagos State and provides banking services to individuals, micro, Small and medium enterprises (MSME).

Title: eBusiness Officer

Location: Mainland, Lagos

Employment Type: Full-time

Job Summary

  • The E-business Officer is responsible for the alignment of e-business strategies with the short and long terms goals of the bank. The job holder ensures the support and growth of e-products and services in order to achieve the digital transformation vision of the bank.

Duties and Responsibilities

  • Increase the profitability of e-business by achieving e-business budget.
  • Assist the Head of eBusiness on project implementation within budget and set time frames.
  • Comply with operating manuals / procedures for e-products operations.
  • Comply with strategies to increase the bank’s market share by growing the number of active users of e-business solutions.
  • Manage each channel as a business, focusing on service delivery income streams and costs Manages all self-service channels including websites, applications, software’s etc.
  • Supervise Cards, and mobile money operations of the bank.
  • Ensure customers’ disputes/claims regarding e-channel transactions are resolved within TATs.
  • Ensure reconciliation of ledgers and settlement of transactions.
  • Ensures fees due to the bank are received from third parties as and when due.
  • Provides user support for the core banking and alternative banking channels.
  • Implement security measures to protect systems and infrastructure.
  • Report all suspicious or fraudulent activities to Compliance.
  • Flexibility to carry out any other task as requested by Management

Qualifications

  • HND / BSc / in IT or Computer Science
  • Evidence of completion/ exemption of/from NYSC
  • Evidence of completion of Microfinance Certification program.

Experience:

  • Minimum of five (5) years’ experience in e-commerce in a bank

Skills:

  • Channel Management.
  • E-Banking Business Savvy.
  • IT security and operations.
  • Business Acumen.
  • Product Development.
  • Ability to multi task and meet tight deadlines.
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
  • Strong strategy and implementation skills.
  • Proficient in the use of MS Office suit.

Deadline: 6th April, 2023.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

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