Company Info
Personal Trust is a Microfinance Bank in Lagos and a subsidiary of First Ally Capital Limited (FACL). Formerly known as Personal Trust Savings and Loans, the Bank was registered in 1993 and operated as a Mortgage Bank until its conversion to a Microfinance Bank in 2014. Personal Trust has a branch network at strategic locations in Lagos State and provides banking services to individuals, micro, Small and medium enterprises (MSME).
Title: eBusiness Officer
Location: Mainland, Lagos
Employment Type: Full-time
Job Summary
- The E-business Officer is responsible for the alignment of e-business strategies with the short and long terms goals of the bank. The job holder ensures the support and growth of e-products and services in order to achieve the digital transformation vision of the bank.
Duties and Responsibilities
- Increase the profitability of e-business by achieving e-business budget.
- Assist the Head of eBusiness on project implementation within budget and set time frames.
- Comply with operating manuals / procedures for e-products operations.
- Comply with strategies to increase the bank’s market share by growing the number of active users of e-business solutions.
- Manage each channel as a business, focusing on service delivery income streams and costs Manages all self-service channels including websites, applications, software’s etc.
- Supervise Cards, and mobile money operations of the bank.
- Ensure customers’ disputes/claims regarding e-channel transactions are resolved within TATs.
- Ensure reconciliation of ledgers and settlement of transactions.
- Ensures fees due to the bank are received from third parties as and when due.
- Provides user support for the core banking and alternative banking channels.
- Implement security measures to protect systems and infrastructure.
- Report all suspicious or fraudulent activities to Compliance.
- Flexibility to carry out any other task as requested by Management
Qualifications
- HND / BSc / in IT or Computer Science
- Evidence of completion/ exemption of/from NYSC
- Evidence of completion of Microfinance Certification program.
Experience:
- Minimum of five (5) years’ experience in e-commerce in a bank
Skills:
- Channel Management.
- E-Banking Business Savvy.
- IT security and operations.
- Business Acumen.
- Product Development.
- Ability to multi task and meet tight deadlines.
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
- Strong strategy and implementation skills.
- Proficient in the use of MS Office suit.
Deadline: 6th April, 2023.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.