Engineer – Inshop Technical Support (Technical Help Desk) at Ascentech Services Limited

Lagos

Ascentech

Company Info

Mid sized business

1 to 50 Employees

Ascentech Services Limited - Our client is recruiting suitably qualified candidates to fill the position below:

Ascentech Services Limited – Our client is recruiting suitably qualified candidates to fill the position below:

Job Title: Engineer – Inshop Technical Support (Technical Help Desk)

Location: Victoria Island, Lagos

Employment Type: Full-time

Job Summary

  • Our client is seeking an experienced Engineer – Inshop Technical Support to provide customer-facing technical support.
  • You’ll setup, troubleshoot, and diagnose access devices, ensuring excellent customer experience.

Key Responsibilities

  • Technical Support: Provide in-shop technical assistance for access devices.
  • Device Setup: Configure and setup devices for customers.
  • Troubleshooting: Diagnose and resolve technical issues efficiently.
  • Customer Service: Deliver excellent customer experience through strong communication skills.

Requirements

  • HND / B.Sc in Electrical, Electronics, Computer Science, Communication, or IT.
  • 1 – 2 years of experience in a similar role.
  • Knowledge of:, WiFi, WiMAX, LTE, TCP/IP and Networking
  • Experience with hardware/software troubleshooting.
  • Strong customer service skills.

Salary

  • N140,000 / Month.

Application Closing Date
16th May, 2025.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

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