Experienced Front Office Personnel at Hotel Capitol

Ojodu-Ikeja, Lagos

Hotel Capitol

Company Info

Large organization

200 + Employees

Hotel Capitol

Hotel Capitol is a stylish and contemporary hotel that provides not only luxury but also comfort. The three-star hotel is conveniently positioned in the center of Omole Phase 1, making it easily accessible to other sections of the mainland and the city of Lagos as a whole via good road networks. The hotel’s 32 rooms include elegantly decorated deluxe executive and super executive rooms, as well as one- and two-bedroom luxury suites.

Title: Experienced Front Office Personnel

Location: Ojodu-Ikeja, Lagos

Employment Type: Full-time

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments.

Requirements

  • Candidates should possess a minimum of ND / NCE / HND qualification.
  • Candidates should reside within Ojodu, Ikeja, Agege, Ogba axis

Deadline: 19th October, 2023.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

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