Company Info
Renmoney - We are a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria.
Renmoney – We are a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.
Job Title: Field Debt Recovery Officer
Location: Ikoyi, Lagos
Job type: Full time
Job Summary
- Renmoney is hiring a Field Recovery Officer to manage and recover overdue accounts through field operations and customer engagement.
- The role involves executing recovery strategies, negotiating realistic repayment plans,
- Advising on process improvements, all while maintaining regulatory and policy compliance.
Key Responsibilities
- Engage defaulting customers and recover overdue debts.
- Negotiate and monitor repayment plans based on financial assessments.
- Update recovery systems and provide insights on debt management strategies.
- Ensure adherence to legal and internal recovery processes.
- Deliver high-quality service in alignment with company values and customer care policies
Requirements
- Bachelor’s degree in business, finance, or a related field.
- Minimum of 2 years’ experience in collections or field recoveries.
- Knowledge of debt recovery principles and legal processes.
- Strong analytical, communication, and negotiation skills.
- Familiarity with call center optimization and financial systems.
- Skip tracing knowledge
Ideal Candidate:
- Proactive, results-driven, and comfortable with ambiguity.
- A strong communicator and problem-solver.
- Enjoys fast-paced, collaborative environments.
Not Ideal for Those Who:
- Prefer highly structured roles with constant direction.
- Thrive in large, hierarchical teams.
Benefits
- A perfect place for people who enjoy prospecting and coming up with solutions to onboard and convert large-scale customer relationships
- A work environment that people who are a self-starters, take initiative, work collaboratively and can self-manage in ambiguity
- You will receive competitive compensation and work with amazing people.
- You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
Application Closing Date
Not Specified.
How to Apply: Interested and qualified candidates should Click here to apply online
