Company Info
Mid sized business
1 to 50 Employees
3Line commenced business in 2007 with the primary aim of using technology to make financial services easily available to the financially excluded.
3Line commenced business in 2007 with the primary aim of using technology to make financial services easily available to the financially excluded. We believe this is a basic human right, and 3Line is our platform for achieving this purpose. We focus on four key areas: Electronic Banking, Issuer Processing, Agency Banking and Identity Management, all driven by our Card Scheme.
Location: Victoria Island.
Job Title: Field Support Officer
Location: Lagos
Employment Type: Full-time
Responsibilities
- Maintain and repair faulty POS
- Provide field and remote support to the merchants.
- Visit the merchant locations in Lagos or other country regions.
- Maintain a detailed record of all complaints and issues related to the merchant’s POS system, along with their resolutions.
- Gives weekly report of all merchants visited
- Hardware and Software installation, configuration, and training on POS functionality.
Qualifications
- A recent graduate with 1 year work experience in the field.
- Good communication and interpersonal skills
- He must be smart and be self-driven and able to take initiative
- Proficient in computer skills, particularly with Microsoft Office Suite.
- Good Relationship skills and emotional intelligence skills
- Must be a skilled motorcycle rider.
- A comprehensive knowledge of the roadways in Lagos is essential.
Application Closing Date
Not Specified.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
